At Shiloh Blossom, we work hard to process and ship your order as quickly and efficiently as possible. This page explains what you can expect after placing your order.
Order Processing
Once your order is successfully placed, our fulfillment team begins preparing it for shipment.
Orders are processed as quickly as reasonably possible. Processing times may vary depending on order volume, product availability, holidays, and other circumstances.
Once your order has shipped, you will receive a shipping confirmation and tracking information when available.
Shipping Options & Rates
Available shipping methods and shipping costs are displayed during checkout based on your shipping address and order.
Shipping rates and available delivery options may vary depending on the destination, package, and shipping method selected.
Please review the shipping information shown at checkout before completing your purchase.
Delivery Times
Estimated delivery times depend on the shipping method, destination, and carrier.
Please keep in mind that delivery estimates are not guaranteed. Delays may occur due to:
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Carrier delays
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Severe weather
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Holidays
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High shipping volumes
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Incorrect or incomplete addresses
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Customs or other processing requirements
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Events outside our control
Once your order has been handed to the shipping carrier, delivery is largely controlled by the carrier.
Tracking Your Order
When tracking information is available, it will be provided with your shipping confirmation.
You can use the tracking information to monitor your package directly through the applicable carrier.
Please allow some time for tracking information to update after your package has been shipped.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your:
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Name
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Street address
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Apartment or unit number
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City
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State or region
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ZIP or postal code
Because orders may enter processing quickly, we cannot guarantee that an address can be changed after an order has been submitted.
If an incorrect or incomplete address results in a failed delivery, additional shipping charges may apply if a replacement shipment is approved.
Lost, Delayed or Stolen Packages
Shiloh Blossom is not responsible for packages that are lost, delayed, misdelivered, or stolen after shipment.
If your tracking information shows that your package has been delivered but you cannot locate it, we recommend:
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Checking around your delivery location.
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Checking with household members, neighbors, or your building's mailroom.
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Reviewing the carrier's delivery information.
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Contacting the applicable shipping carrier.
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Filing a claim with the carrier if necessary.
Depending on the shipping method, this may include USPS or UPS.
International Orders
If international shipping is available for your destination, additional delivery times, customs requirements, duties, taxes, or fees may apply.
Any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country may be the customer's responsibility unless otherwise stated at checkout.
Customs processing may also cause delays beyond Shiloh Blossom's control.
Shipping & Order Changes
Because our fulfillment team works to process orders quickly, we cannot guarantee cancellations, product changes, shipping-address changes, or other modifications after an order has been submitted.
Please review your order carefully before completing checkout.
Damaged Packages
If your order arrives damaged, please contact us at:
Please include:
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Your full name
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Order number
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Clear photos of the damaged product
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Photos of the shipping packaging, if applicable
After reviewing your request, Shiloh Blossom may provide a replacement at our discretion.
Wrong Item Received
If you receive an item that is different from what you ordered, contact us at:
Please include your name, order number, and a clear photo of the incorrect item.
The item must remain unopened and unused. If approved, we may provide a return shipping label and send the correct item within approximately 3–5 business days after the incorrect item is returned according to our instructions.
Questions About Your Order?
We're here to help.
For shipping or order-related questions, contact:
Shiloh Blossom
Email: shilohblossom@gmail.com
Website: https://shilohblossom.com/
When contacting us about an existing order, please include your order number so we can assist you as efficiently as possible.
Your Order, On Its Way
Thank you for choosing Shiloh Blossom. We appreciate your order and look forward to getting your products to you.